Intake Video Clip Response

https://www.youtube.com/watch?v=kEev6OLp51w (counseling intake)

Review a clip of an intake session called “Counseling Intake.”
Write a 1page response reacting to the intake process:
What is the counselor trying to achieve in that first session?
What is solid or seems disjointed?
How would you add your personal style to the intake process?